Services

Specialist consultancy for the adult social care priorities councils are trying to unlock.

Support can be commissioned as a one-off piece of advice, a fixed-scope call-off package, a leadership workshop or a managed transformation programme.

Delivery options

Virtual, onsite or blended support. Discrete outputs can include advice notes, RAG-rated matrices, case review packs, leadership action plans, templates, training materials, PMO products and handover tools.

CHC, Section 22 and funding boundaries

Case-level grip and system-level learning.

Designed for disputed matters, complex care packages and practice confidence where councils need stronger evidence, clearer professional reasoning and constructive challenge with NHS partners.

Section 22 legal literacy

Practical workshops and leadership support on the adult social care/NHS boundary, lawful decision making and oversight expectations.

Workforce confidence

Case clinics, mentoring, bespoke training and reflective challenge that improve consistency across practitioners and managers.

Call-off menu example

Flexible units of support without publishing a one-size-fits-all rate card.

These modules mirror the proposal model: fixed-scope activities, defined outputs and proportionate escalation.

Rapid eligibility risk review

Initial view on CHC threshold, merit of challenge and immediate next steps.

Advice note

Domain-by-domain forensic review

Strengths, weaknesses, scoring rationale, missing evidence and challenge points.

Structured feedback

Full case reconstruction and DST support

Chronology, evidence mapping and reworked checklist or DST narrative where appropriate.

Case review pack

Formal challenge or position statement

Substantive written challenge on process, reasoning, scoring or funding responsibility.

Final submission

Panel, MDT or dispute meeting support

Preparation, pre-meeting strategy, attendance and post-meeting debrief.

Representation and note

Live dispute caseload triage

Review of open matters to identify what should be pursued, strengthened, resolved, held or escalated.

RAG matrix

Drop-in clinics and training

Case-based advice, bespoke practitioner training and manager/AD legal literacy workshops.

Materials and actions

Templates, toolkits and QA

Letters, QA tools, escalation pathways and practice guidance to improve consistency.

Practice tools

Commissioning and Better Care Fund

Commissioning support that links strategy, money, market capacity and outcomes.

Support for adult social care commissioning teams, transformation boards and joint council/NHS governance where priorities need to become deliverable plans.

Commissioning diagnostics Market improvement and provider engagement Specification and pathway design Better Care Fund planning support Outcome frameworks and benefits tracking Governance papers and delivery plans

Digital, data and AI in social care

Practical digital transformation, not technology theatre.

Identify responsible opportunities for digital, data and AI to reduce avoidable friction, support decision making and strengthen operational grip while keeping ethics, governance and workforce adoption in view.

Digital readiness reviews AI opportunity mapping Workflow redesign Data quality and reporting improvement Responsible use and governance Change adoption support

Integration and partnerships

Constructive partnership work across councils, NHS partners and providers.

Support for integrated care priorities where governance, accountability, financial responsibility and operational delivery need to be clearer.

Partnership diagnostics Joint operating models Board and programme governance Shared risk and escalation routes Stakeholder engagement Resident-focused pathway improvement

Transformation and operating models

From intention to implemented change.

Support can range from a rapid diagnostic sprint to the design and delivery of a full improvement programme.

A

Diagnostics

Assess current pressures, demand, practice variation, governance and delivery risks.

B

Design

Create target operating models, improvement roadmaps, delivery structures and benefit measures.

C

Embed

Support leaders and teams through implementation, assurance, learning transfer and sustainment.

Programme and project management

Programme grip for complex statutory environments.

Adult social care programmes need pace, but also judgement. Support is designed to give leaders the structure, reporting, risk management and delivery rhythm needed to move complex work forward.

Programme setupMandate, scope, governance, milestones and delivery products.
PMO and assuranceRisks, issues, decisions, reporting, benefits and escalation.
Stakeholder managementClear engagement with operational teams, corporate services, NHS partners and members where needed.
Implementation supportPractical delivery capacity, coaching and transition into business as usual.